featured image for the blog post on optimizing business profiles on social media by clever tiger
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Are you making the best possible impression on potential customers online? Need to make sure you’re getting the most out of your digital marketing? Check out these 4 tips to update your social media business profiles.

1. Audit your business profile info

When updating your social media profiles, this is the first and most important step. Check all your info to make sure it’s correct. Profiles with short bio formats, like Instagram and Twitter, are probably going to be the easiest to review and revise. Facebook business pages, on the other hand, have a lot of hidden nooks and crannies where old information could be lurking.

You’ll want to check the following for accuracy:

  • Short Bio
  • Longer “About Us”
  • List of Services
  • Website URL
  • Hours
  • Contact Options

Depending on your business and the social networks you’re on, you may also need to update things like menus, products, or other potentially out-of-date items.

2. Check how social media profiles look on mobile

Some platforms (looking at you, Facebook) change how your profile looks depending on the device it’s viewed on. Testing is the only way to know! So pull up your profiles on your phone, and preferably your friends’ phones too, to see how they look. Something off? Fix it!

a view of Clever Tiger's Facebook page on a laptop and a phone
Here’s an example of how our Facebook cover changes based on where it’s displayed. See how it’s showing more of the red background on the mobile version?

3. Coordinate the graphics

The goal here is to present a single, consistent image across all social media profiles. It’s usually a good idea to use the same profile pictures and cover images everywhere. Switching them up can hurt your brand recognition. 

Important note: All of your images need to be uploaded at their correct sizes. Check out this always up-to-date list of social media profile graphics sizes and it’s associated shared Google doc, courtesy of Sprout Social. 

Profile picture

profile picture placement sample

Your business profile picture should almost always be your logo, a form of your logo, or your professional headshot. It needs to be recognizable at even very small sizes because this will be your “avatar” that accompanies you around the site.

A common mistake we see in business social media profiles is that the logo is cut off due to the fact that the profile picture is usually cropped to a circle shape. Look at our logo in this example. On the left, it’s strong and simple, and very easy to recognize. On the right, it’s not fitting into the circle crop well. The poor thing is missing the top of its ears, and the words are cut off too.

two samples of profile pictures that have been uploaded to Facebook
(Don’t worry, we didn’t leave it like that. Facebook page for proof.)

Here’s your profile picture checklist:

  • The right size and resolution
  • Centered in circle
  • Not cropped
  • Legible or recognizable at very small sizes
  • The same across social networks

Cover image

sample of a cover image or header photo placement

To make a great first impression, you want a high quality cover image that suits your brand. This is the biggest thing people will see when they land on your page, so make it count. Facebook has the most options for customizing this section of your profile. There, you can use photos and videos (and create slideshows, too!), giving you even more freedom to maximize that space.

Like profile pictures, we see a lot of sad crops in cover images. This is because the platform will adjust your image depending on the device it’s displayed on. (Remember, we said test on mobile?). As a general rule, the center area is a “safe zone” and you can feel confident whatever text and images you place there won’t be cropped off at any screen size. But each social network is different, so you’ll want to find the exact dimensions to do it right.

For example, YouTube’s recommended cover art size is pretty large at 2560×1440. HOWEVER, the “safe area” is a mere 1546×423! Here’s a visual on that:

an example showing the safe zone for youtube channel art
See how small the safe zone is? In this example, we’d risk having parts of the words “Clever Tiger” cut off at certain sizes. Ideally, we would shrink the words to fit within the safe zone.

Post templates and styles

Take a look back at your recent posts. Is there a consistent style? If not, you need to spend some time defining a few templates to use.

We recommend having a set format for these types of posts:

  • Images with logo
  • Quote graphics
  • Announcements
  • Reshares

See Also: More ways to tweak your content to create better profiles and feeds. 

4. Stay on top of new features

Social networks are changing all the time. If you’re always on the lookout for the newest features, you can use them in your own business before anyone else does.

Make the most of your social media marketing by regularly maintaining your profiles. Social media strategy is never a one and done thing. You need to do constant quality checks and focus on optimizing your social media profiles whenever possible.

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